Terms of Service

Thanks for using Kandio Pte. Ltd. These terms of service (“Terms”) cover your use and access to the products, services, software, platform and websites (collectively, “Services”) provided byKandio Pte. Ltd. and any of our affiliates (collectively, “Kandio”). By using our Services, you agree to be bound by these Terms as well as our Privacy Policy. If you are using our Services as the employee or agent of an organization, you are agreeing to these Terms on behalf of that organization. Please note that the statements set forth under the headings “More simply put” are provided as a courtesy solely for your convenience and are not legally binding or otherwise intended to modify these Terms in any way.

You must be of legal age or otherwise able to form a binding contract with Kandio in order to use the Services. In no event is the use of the Services permitted by those under the age of 13.

Kandio makes available trial offers for the limited use of the Services (each, a “Trial Offer”) to new customers who provide a valid payment instrument, such as a credit card or other payment method. If you choose to start a Trial Offer, you will automatically join the paid membership you have chosen at the end of the Trial Offer and you authorize Kandio to charge your payment method a recurring membership fee, as applicable. If you wish to use additional Services beyond those included in the Trial Offer, you may be asked to separately purchase those Services or to upgrade to a paid membership prior to the end of the Trial Offer period. Please visit our different Plans and Service pages for additional details on our available pricing plans.

Kandio may automatically charge you at the end of the trial or for a membership renewal unless you notify us that you want to cancel or downgrade your membership. You can downgrade cancel an auto-renewing paid membership at any time.

To ensure uninterrupted service and to enable you to conveniently purchase additional products and services, Kandio will store and update (e.g. upon expiration) your payment method on file. If we are unable to charge your designated payment method for any reason, we reserve the right to suspend your paid membership until your designated payment method can be charged again. Please note that it is your responsibility to maintain current billing information on file with Kandio.

We want you to be 100% satisfied with our Services. If you are less than satisfied or believe there has been an error in billing, please contact our Customer Service Department by email at [email protected] or by telephone at +66 633436346 immediately so that we can help you resolve the issue, provide a refund or offer credit that can be used for future Services.

When contacting us, please include any details relating to the Services you have purchased so that we can ensure you are completely satisfied with your Kandio experience. All refund requests must be made within 30 days of delivery of service. If you wish to cancel an annual membership, you may apply to receive a prorated refund for the remaining deliveries which have not been used. In order to apply for a refund relating to an annual membership, please email [email protected] or call us at +66 633436346.

We do not offer refunds on payments we have collected for affiliated services (including without limitation registered agent services) or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to the Thai Immigration office, or any governmental fees related to your service.

To downgrade your membership, please write our customer support at [email protected]. Alternatively, you may call our customer service team at +66 633436346 during our regular business hours (10:00 am-6:00 pm Monday-Friday GMT+7).

Please note that if you choose to downgrade your membership, Kandio reserves the right to collect fees from you to cover fees charged to Kandio or its agents on behalf of your account. Also, if you fail to provide payment on time, Kandio reserves the right to downgrade your membership without prior notice. Please note that downgrading does not affect your ability to access the documents you created with Kandio’s website.

Kandio occasionally partners with other companies to fulfill business formation, registered agent or other business filing orders. You understand and agree that Kandio will share certain personally identifiable information for you with the applicable third-party provider.

To ensure uninterrupted service, our subscription services will automatically renew for successive terms at the end of each subscription period. If you do not opt out of this auto-renewal program, Kandio will charge the payment method (e.g., credit card, debit card) you provided with the original order and renew you for the service term you selected. Kandio reserves the right to increase all service fees at any time without notification to you. We will, however, notify you of any increase in service fees prior to renewing your service.

You may cancel the subscription at any time by contacting Kandio at +66 633436346 during our normal business hours.

In the event that Kandio does not receive full payment, Kandio reserves the right to terminate your subscription service. You agree to bear any risk and under no circumstances will Kandio be liable or responsible for any damage or inconvenience caused or alleged to be caused by termination or lack of payment.

Kandio reserves the right, in its sole discretion, to downgrade or terminate your access to the Services, for any reason and at any time without prior notice. For example, we may suspend or terminate your use of the Services if you are not complying with these Terms, or if you are using the Services in a manner that would expose us to legal liability, disrupt the Services or disrupt others’ use of the Services.

If Kandio elects to terminate your account, Kandio will provide you with notice at your registered email address. Kandio also reserves the right to modify or discontinue, either temporarily or permanently, any part of its Services with notice. You agree that Kandio will not be liable to you or to any third party for any modification, suspension, or discontinuance of your membership in the Services.

Kandio does not claim ownership of any documents you either create or upload and store using our Services (“Documents”). You grant permission for Kandio to use your Documents in connection with providing Services to you.

You acknowledge and agree that Kandio may preserve these Documents as well as disclose them if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to accomplish any of the following: (1) to comply with legal process, applicable laws or government requests; (2) to enforce these Terms; (3) to respond to claims that any content violates the rights of third parties; or (4) to protect the rights, property, or personal safety of Kandio, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. You agree that Kandio has no responsibility or liability for deleting or failing to store any content maintained or uploaded by the Services.

By creating an account, you agree that you may receive communications from Kandio, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the “Unsubscribe” link in the footer of the actual email.

Our Services include a large number of what are collectively called “Communications Services.” These include services such as live chats, comment threads, blog posts, question and answer products, customer service communication forums, calendars, and other message services. You agree to use the Communication Services only to post, send, and receive messages or materials proper to and related to the particular Communication Service. When using a Communication Service, you agree that you will not do any of the following:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.

Publish, post, upload, distribute or disseminate any names, materials, or information that is considered inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful.

Create a false identity, represent yourself as someone else, or sign an agreement as someone else or on behalf of someone else or otherwise falsify or delete in an uploaded file any significant attributions or notices.

Upload files that contain software or other material protected either by intellectual property laws or by the rights of privacy or publicity except when you own or control the necessary rights, or you have received all necessary consents to do so.

Upload corrupted files, files that contain viruses, or any other files that may damage the operation of another’s computer.

Advertise, offer to sell, or offer to buy anything for business purposes except to the limited extent any particular Communication Service specifically allows such activity.

Restrict or inhibit any other user from using and enjoying the Communication Services.

Harvest or otherwise collect personally identifiable information about others, without their consent.

Violate any code of conduct or other guidelines, which may be applicable for any particular Communication Service.

Violate any applicable laws or regulations.

Although Kandio has no obligation to monitor the Communication Services, we reserve the right, in our own discretion, to review and remove materials posted to a Communication Service, in whole or in part. Kandio reserves the right to disclose any materials posted, information or activity as necessary to satisfy any applicable law, regulation, legal process, or governmental request.

You can only use our Services if they do not conflict with or violate the laws of your jurisdiction(s). The availability of our Services in your domain(s) is not an invitation or offer by Kandio to access or use our website or Services. By using our Services, you accept the sole responsibility that you or any family member’s use of or access to our Services does not violate any applicable laws in your jurisdiction(s). To enforce this provision, Kandio reserves the right to refuse any order or subscription, or suspend or terminate your account immediately and without prior notice at our sole discretion.

The following are specifically excluded or prohibited:

Use in connection with any legal matter that is frivolous, immaterial or illegal, as determined by Kandio or the Participating agent in their sole discretion;

Use in connection with any legal issue involving an alleged violent crime;

Use in connection with any legal matter involving the laws of jurisdictions outside of the Kingdom of Thailand or its subdivisions;

Use in connection with any legal issue for which legal counsel currently or prospectively represents you.

Use in connection with any legal matter that, as determined by the Participating agent in his or her sole discretion, lacks sufficient merit to warrant pursuit or that has been raised an excessive or unreasonable number of times without a change in circumstances;

Use in connection with any legal matter that directly or indirectly involves any Participating agent other than as your counsel;

Use in connection with any legal case that directly or indirectly involves Kandio or any of its affiliates, directors, agents, employees, or other Kandio service providers; or

Use in connection with any legal matter in which your Program Sponsor has an adverse interest, or in which any director, officer, agent or employee thereof has an adverse interest. For this provision, “Program Sponsor” means any company, organization or affiliation that purchases or offers on behalf of its members or employees, a Kandio legal plan through wholesale channels, retail channels or otherwise. Please see your Program Sponsor for additional restrictions.

You may not hack, “scrape” or “crawl” any of Kandio’s website whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds, or otherwise access or attempt to obtain any information Kandio has not intentionally made available to you on its website via purchased subscription. Your use of the Kandio website does not entitle you to resell any Kandio content without prior express written consent from Kandio.

Subject to your compliance with these Terms, you are at this moment granted a non-exclusive, limited, non-transferable, revocable license to use the Services as we intend for them to be used. As a registered Kandio user, you are licensed to keep, for your records, electronic or physical copies of documents you have created on Kandio. You may not copy the content of Kandio’s forms or agreements for use or sale outside of Kandio. Kandio reserves any rights not expressly granted in these Terms.

When you transmit user content on Kandio, you hereby grant Kandio and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any such content, including throughout the world in any media. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.

Resale or unauthorized distribution of materials downloaded from the Kandio website is strictly prohibited. Use of these materials is for your personal or business use. Any resale or redistribution of our materials requires the express, written consent of Kandio.

Kandio retains all right, title and interest in and to its products and services, including, without limitation, software, images, text, graphics, illustrations, logos, service marks, copyrights, photographs, videos, music, and all related intellectual property rights. Except as otherwise provided in this agreement, you may not, and may not permit others to:

reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our products and services;

sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any of our products and services; or

circumvent or disable any security or technological features of our products and services.

The design, text, graphics and selection and arrangement thereof and services and the legal forms, documents, guidance and all other content found on our websites (“Service Content”) are copyright © Kandio Pte. Ltd. All rights reserved.

Kandio’s websites may contain links to third-party resources and businesses on the Internet, called here “links” or “Linked Sites.” Those links are provided for your convenience to help you identify and locate other Internet resources that may be of interest to you. Kandio does not sponsor and is not legally associated with any third party “linked sites.” Kandio is not legally authorized to use any trade name, registered trademark, logo, official seal or copyrighted material that may appear in the link.

Kandio does not control, endorse or monitor the contents of any Linked Site. That includes, without limitation, any further link contained in a Linked Site, and any changes or updates to a Linked Site. Kandio is not responsible for webcasting or any other form of transmission received from any Linked Site. These Terms do not cover your interaction with Linked Sites. You should carefully review the terms and conditions and privacy policies of any third party sites.

If you use any service provided on a Linked Site, (a) Kandio will not be responsible for any act or omission of the third party, including the third party’s access to or use of your customer data and (b) Kandio does not warrant or support any service provided by the third party.

Please read this section carefully as it affects your rights

The information, software, products, and services made available through Kandio may include inaccuracies or typographical errors. Kandio and/or its suppliers may at any time make improvements or changes to our Services. Information received via Kandio should not be relied upon for personal, medical, legal, or financial decisions. You should consult an appropriate professional for specific advice tailored to your situation. In short, your use of our Services is at your own risk.




On behalf of yourself and your heirs, executors, agents, representatives, and assigns, fully release, forever discharge, and hold Kandio, your Program Sponsor and its affiliates and their respective officers, employees, directors and agents harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, and actions of any kind and injury (including death) arising out of or relating to your use of the Service. You agree that this release has been freely and voluntarily consented to and you confirm that you fully understand what you are agreeing to.

You agree to indemnify and hold Kandio, your Program Sponsor and its affiliates and their respective officers, employees, directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of any third party claims relating to your use of the Service, your violation of these Terms or your violation of any rights of another.

These Terms constitute the entire agreement between you and Kandio with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights.

Kandio’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. Kandio may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, posting on our blog or on this page). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.

If you have any questions or concerns, please visit our Help Page or Contact Us at any time.

Privacy Policy

Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform and websites (collectively, “Services”) provided by Kandio Pte. Ltd. and any of our affiliates (collectively, “Kandio”). By using the Services, you consent to the data practices described in this policy as well as our Terms of Service. If you do not agree with any part of this Privacy Policy, then you should stop accessing the Services.

Kandio collects personally identifiable information, such as your e-mail address, name, physical address, telephone number, employment information, passport information, travel plans and information about your personal economy. If you purchase our Services, we will collect and store your billing and credit card information using Stripe payment gateway. Kandio may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites. Kandio will not delete customer information for paying members. However, Kandio reserves the right to delete customer information for members who used to pay, but doesn’t anymore.

Information about your computer hardware and software may be automatically collected by Kandio. This information can include your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. This information is used by Kandio for the operation of the service, to maintain the quality of our service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, Kandio may also collect information on your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services, this information may be collected and used by others. Kandio encourages you to review the privacy statements of websites you choose to link to from our website so that you can understand how those websites collect, use and share your information. Kandio is not responsible for the privacy statements or other content on websites outside of the websites we operate

Kandio collects and uses your personal information to operate our websites and deliver the Services you have requested. Kandio may also use your personally identifiable information to inform you of other products or services available from Kandio and its affiliates. Kandio may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Kandio does not sell, rent or lease its customer lists to third parties. Kandio may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.

In addition, Kandio may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, arrange for deliveries. Kandio may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third-party providers of web analytics software in order to enable Kandio to improve its services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information.

Additionally, if you order our Services through a third party (e.g., an agent), or if you order our Services through a co-branded web page, Kandio may share personal information and information about your use of our Services with the third party to enable them to contact you regarding their products and/or services. In such cases, the third party’s use of information furnished by Kandio is governed by their privacy policy.

Kandio keeps track of the pages our customers visit within our websites in order to determine what Services are the most popular. This data is used to deliver customized content and advertising within the websites we operate to users whose behavior indicates that they are interested in a particular subject area. Kandio uses tracking pixels to collect information that helps us provide our Service to you. Please note that any “do not track” signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by Kandio. In addition, other parties who perform data analytics for Kandio, such as Google Analytics, may collect personally identifiable information about your online activities when you use our Services. Third party affiliates of Kandio may have different policies with respect to “do not track” signals and Kandio makes no representations with respect to such policies.

Kandio uses tracking to create remarketing audiences of users based on user behavior/their visits to our website. Kandio may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Kandio only shares browser-level data through third party vendor tracking such as Google Analytics. Users can opt out of these advertising features by visiting Google or resources like the NAI consumer opt-out page. Kandio may use email addresses to target users with custom ads through 3rd party advertising platforms. Kandio shares customer information with third parties to perform services (advertising) on our behalf.

Kandio may disclose personal information when we are required to or we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of Kandio’s business assets. In such an event, we will attempt to notify you before your personal information is transferred, but you may not have the right to opt out of any such transfer.

You can always inquire about which personal information we have on you, and have it deleted.

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Kandio of any unauthorized use of your account.

Kandio secures your personal information from unauthorized access, use or disclosure. In addition, Kandio secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Kandio may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website.

Kandio welcomes your comments regarding this Privacy Policy. Please Contact Us at [email protected]

For more information, please review our Terms of Service and Help section.

Affiliate Terms and Conditions

As an authorized affiliated partner (Affiliate) of Kandio Pte. Ltd. (Kandio), you agree to abide by the terms and conditions contained in this Agreement (Agreement). Please read the entire Agreement carefully before registering and promoting Kandio as an Affiliate.

Your participation in the Program is solely to legally advertise our website, platform, and service and receive a commission on memberships and services purchased by individuals referred to Kandio by your own website or personal referrals.

By signing up for the Kandio Affiliate Program (Program), you indicate your acceptance of this Agreement and its terms and conditions, that can be changed at any time.

We reserve the right to approve or reject ANY Affiliate Program Application in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Affiliate Program Application. We choose our partners carefully, and you understand that we have valid reasons for rejecting your application.

Commissions will be paid out at least once a month. For an Affiliate to receive a commission, the referred account(s) must have placed purchases amounting to minimum 50 USD commission to the affiliate.

The same legal entity cannot both receive commission and be a customer at the same time. Customer and Affiliate have to be two separate legal entities.

Payments will only be sent for transactions that have been successfully completed to Kandio. Transactions that result in chargebacks, refunds or disputes will not be paid out.

Your affiliate application and status in the Program may be suspended or terminated for any of the following reasons:

  • Inappropriate advertisements (false claims, misleading hyperlinks, etc.).
  • Spamming (mass email, mass newsgroup posting, etc.).
  • Advertising on sites containing or promoting illegal activities.
  • Failure to disclose the affiliate relationship for any promotion that qualifies as an endorsement under any local law.
  • Violation of intellectual property rights. Kandio reserves the right to require license agreements from those who employ trademarks of Kandio in order to protect our intellectual property rights.
  • Offering rebates, coupons, or other forms of promised kick-backs from your affiliate commission as an incentive. Adding bonuses or bundling other products with Kandio, however, is acceptable.
  • Self-referrals, fraudulent transactions, suspected Affiliate fraud.

In addition to the foregoing, Kandio reserves the right to terminate any Affiliate account at any time, for any violations of this Agreement or no reason.

You may use graphics and text links both on your website and within in your email messages. You may also advertise the Kandio site in online and offline classified ads, magazines, and newspapers.

You may use the graphics and text provided by us, or you may create your own as long as they are approved by Kandio and deemed appropriate according to the conditions and not in violation as outlined in Condition 3.

Kandio occasionally offers coupons to select affiliates, to our newsletter subscribers and our social media audience. If you’re not pre-approved / assigned a branded coupon, then you’re not allowed to promote the coupon. Below are the terms that apply for any affiliate who is considering the promotion of our products in relation to a deal or coupon:

  • Affiliates may not bid on Kandio Coupons, Kandio Discounts or other phrases implying coupons are available.
  • Affiliates may not generate pop-ups, pop-unders, iframes, frames, or any other seen or unseen actions that set affiliate cookies unless the user has expressed a clear and explicit interest in activating a specific saving by clicking on a clearly marked link, button or image for that particular coupon or deal.
  • Your link must send the visitor to the merchant site.
  • User must be able to see coupon/deal/savings information and details before an affiliate cookie is set (i.e. “click here to see coupons and open a window to merchant site” is NOT allowed).
  • Affiliate sites may not have “Click for (or to see) Deal/Coupon” or any variation, when there are no coupons or deals available, and the click opens the merchant site or sets a cookie. Affiliates with such text on the merchant landing page will be removed from the program immediately.

PPC bidding is NOT allowed without prior written permission.

While we strive to have a solid program with strong partners, Kandio will not be liable for indirect or accidental damages (loss of revenue, commissions) due to affiliate tracking failures, loss of database files, or any results of intents of harm to the Program and/or to our website(s).

We do not make any expressed or implied warranties with respect to the Program and/or the memberships or products sold by Kandio. We make no claim that the operation of the Program and/or our website(s) will be error-free and we will not be liable for any interruptions or errors.

The term of this Agreement begins upon your acceptance in the Program and will end when your Affiliate account is terminated.

The terms and conditions of this agreement may be modified by us at any time. If any modification to the terms and conditions of this Agreement are unacceptable to you, your only choice is to terminate your Affiliate account. Your continuing participation in the Program will constitute your acceptance of any change.

Affiliate shall indemnify and hold harmless Kandio and its affiliate and subsidiary companies, officers, directors, employees, licensees, successors and assigns, including those licensed or authorized by Kandio to transmit and distribute materials, from any and all liabilities, damages, fines, judgments, claims, costs, losses, and expenses (including reasonable legal fees and costs) arising out of or related to any and all claims sustained in connection with this Agreement due to the negligence, misrepresentation, failure to disclose, or intentional misconduct of Affiliate.

This Agreement shall be governed by and construed in accordance with the laws of Singapore, where Kandio Pte. Ltd. is registered. Any dispute arising under or related in any way to this Agreement shall be adjudicated exclusively in the court of Singapore.

In the event of litigation to enforce any provision of this Agreement, the prevailing party will be entitled to recover from the other party its costs and fees, including reasonable legal fees.

The Agreement is an electronic contract that sets out the legally binding terms of your participation in the Kandio affiliate program. You indicate your acceptance of this Agreement and all of the terms and conditions contained or referenced in this Agreement by completing the Share a Sale and/or Kandio application process. This action creates an electronic signature that has the same legal force and effect as a handwritten signature.